Privacy
This policy explains how Steelcase handles business contact information submitted through the website. The site is designed for B2B furniture and workspace inquiries, so most personal information we collect is professional contact data connected to a company, school, dealer, public agency, or other institution.
We may collect your name, work email, phone number, organization, region, project type, message content, product interests, and basic technical information such as browser type and form submission time. We use this information to respond to requests, route inquiries to the right support contact, improve website reliability, and maintain records needed for business communication.
Submitted information may be used to prepare a response, request clarification, coordinate dealer or regional support, provide product documentation, or follow up on a quote. We do not ask for payment card details through the inquiry form, and we do not use general website forms as a secure channel for confidential procurement files.
Where needed to respond to a project, information may be shared with authorized personnel, service providers, or regional dealer contacts who support the requested category or location. We expect those parties to use the information only for the business purpose connected to the inquiry.
You may request correction or deletion of business contact information where applicable. You may also ask not to receive follow-up marketing communications. Operational messages related to an active inquiry, quote, or service request may still be sent when necessary.